Check-in and check-out
*We do not accept late check-ins after 10 pm
Yes, we can store your baggage. Please ask our front desk.
We don’t accept late check-ins after 10 pm.
Yes, we can prepare changing rooms before check-in. Please use them to put on snowwear.
Our front desk is open between 6 am and 10pm.
After 10 pm, staff is not available at the front desk.
Facilities and Services
We have free parking for 5-6 vehicles available on a first-come-first-served basis.
Please let us know in advance if you plan to travel by car.
*In case our parking is full, please park in Shinden car park (Paid parking). Shinden car park: https://en.nozawaski.com/access/coming-by-car/
No, we don’t have a kitchen available for guests to cook.
Yes, we have a ski storage room.
As a heater in the room turns off at night, please keep your snowwear, gloves, goggles, etc., in your guest room to dry well.
Yes, we provide Japanese-style breakfast. Please reserve “Room & Japanese breakfast” plan.
Please ask the front desk if you want to add breakfast on-site.
We cannot accommodate vegetarian dietary changes.
Yes, we sell discounted lift tickets at the front desk.
Lift ticket purchases are CASH-ONLY.
If you stay 2-4 nights, you will receive daily services of emptying the trash and making the futon (if needed).
If you stay 5 or more nights, you will receive daily services of emptying the trash and making the futon (if needed), and the linens will be changed every 4 days.
|Date of notification of cancellation||Cancellation charges|
|On the day / No show||100% of reservation|
|1-7 days before arrival||100% of reservation|
|Up to 8 days before the arrival date||no charges|